Pelart Laboratory

Frequently Asked Questions (FAQ)

General questions:

What skin types are Pelart Laboratory products suitable for?

Pelart Laboratory products are designed to address a wide range of skin concerns. They are effective for sensitive, problem-prone, dehydrated, and aging skin, and also help with rosacea, hyperpigmentation, and post-acne marks.

Are these products suitable for sensitive skin?

Yes, the brand offers special lines for sensitive and reactive skin. These products are designed to restore and strengthen the skin barrier, reducing the risk of irritation and redness.

Can this product be used during pregnancy?

Most products are safe to use during pregnancy and while breastfeeding. However, we recommend consulting your doctor or a dermatologist first.

Are the products professional-grade?

Yes, Pelart Laboratory is a professional skincare brand widely used by aestheticians and specialists in beauty salons and clinics across Europe.

Do you have any home care products?

Of course. We offer both professional-grade products for use in the salon and a comprehensive line of at-home care products that help maintain and prolong the results of salon treatments.

Shipping and Orders:

To which countries is delivery available?

We offer retail delivery of our products throughout Europe. Professional partnerships with cosmetologists, salons, and clinics are currently available in the Benelux countries.

How long does delivery take?

Delivery takes 1 to 5 business days, depending on the country and the shipping service selected.

How do I track my order?

Immediately after your order is shipped, you will receive a tracking number via email and WhatsApp. You can use this number to track your package in real time.

For cosmetologists and salons:

Are there any special terms and conditions for cosmetologists and salons?

We offer retail delivery of our products throughout Europe. Professional partnerships with cosmetologists, salons, and clinics are currently available in the Benelux countries.

Do you offer training?

Yes. Pelart Laboratory regularly organizes online and in-person training sessions, workshops, professional seminars, and one-on-one training for professionals.

How do I become a Pelart Laboratory partner?

To become a brand partner, message us on WhatsApp or fill out the contact form on our website. A representative will explain the terms of the partnership in detail and answer any questions you may have.

Fill out the registration form

Products:

Where can I find the product lineup?

The full INCI list is provided on each product page on the website, as well as on the official packaging.

Can I purchase these products without consulting a cosmetologist?

Yes, some of our products are available for home use. We recommend consulting a specialist before using professional products.

Are these products suitable for use after cosmetic procedures?

Yes, many Pelart Laboratory products are specifically designed to help the skin recover after aesthetic procedures (peels, laser treatments, microneedling, and injections). They effectively soothe the skin, strengthen the skin barrier, and speed up the healing process.

How soon will I see results?

Most customers notice the first visible improvements after just 7–14 days of regular use. Significant and lasting results usually appear after 4–6 weeks when the recommended skincare routine is followed.

Can these products be combined with other brands?

Yes, Pelart Laboratory products can be used in combination with other brands. However, for maximum effectiveness and safety, we recommend using the complete Pelart skincare system or consulting with a specialist for personalized advice.

How can I contact Pelart Laboratory Benelux?

Please contact us via your preferred method: • WhatsApp • Instagram Direct • The contact form on our website

We’ll respond promptly and help you choose the right skincare products.

Any other questions?